Elsewhere: Select your country for Apple Watch service and repair information.US: Apple Watch Service Answer Center - Apple Support.If the issue persists, then I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance: Set up your Apple Watch - Apple Support.Unpair your Apple Watch and iPhone - Apple Support.If the issue persists, next try unpairing and setting your Apple Watch up as a new watch.Initially choose to Restore from Backup during set up (most data and settings will be restored, with some exceptions such as Apple Pay cards and passcode).The Watch app on your iPhone takes a backup of your watch automatically when unpairing via the app.If the issue persists, next unpair and re-pair your Apple Watch: Restart your Apple Watch - Apple Support.Restart your iPhone, iPad, or iPod touch - Apple Support.Restart (normally) your Apple Watch and iPhone, turning both devices off together, then restarting your iPhone first: Cleaning your Apple Watch - Apple Support.Update your Apple Watch - Apple SupportĬlean and dry your Apple Watch, being sure to follow Apple's cleaning instructions:.Update the iOS on your iPhone, iPad, or iPod touch - Apple Support.If you have not yet done so, update your iPhone and Apple Watch to the latest compatible software versions, starting with your iPhone: Remove any screen protector, case or bumper that you may have fitted to your Apple Watch. If your Apple Watch does not respond to touchscreen inputs as expected, then the following steps may help:
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